Bonne Nuit Hotel & Spa Hanoi

The staff is very friendly, helpful and also really polite!! This is the first time we saw a hotel polishing the cutlery. As a fellow hotel worker I appreciate that!!!! We had a great view of the train tracks from our room. You will hear the train in the day but sleep through it in the night. You won’t get bothered. my vegetarian wife was happy with the selection from the breakfast. the breakfast is small but I’m pretty sure you will find something you like. we did it every day!

The staff were extremely friendly and helpful. Never fail to greet you whenever you're leaving or arriving back at the hotel. Didn't enjoy the first night due to some room issues but the staff quickly fixed it by upgrading us to another room and it was much better after. Location is not too bad, the bed is quite comfortable, and the room is quite big as well.

They were responsive in Booking.com & offers assistance to guests. The hotel has a lot of good food options nearby. The attractions are walking distance. Comfy bed & spacious room (but not new, it looked renovated from an old-style hotel).

Rooms are clean and breakfast is good. Walking distance to old quarter. Easy to find hotel with easy road side parking. I drove my car there and the neighbourhood is safe.

The staff was excellent! Very helpful and honest with Information provided. Even helped me recover an overpayment to a cab driver.